NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY THE PRIVACY OF YOUR HEALTH INFORMATION IS IMPORTANT TO US.

 

OUR LEGAL DUTY

We are required by applicable federal and state law to maintain the privacy of your health information.  We are also required to give this Notice about our privacy practices, and our legal duties and your rights concerning your health information.  We must follow the privacy practices that are described in the Notice while it is in effect.  This notice takes effect 04/14/03, and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law.  We reserve the right to make changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes.  Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.

You may request a copy of our Notice at any time.  For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed in this Notice.

 

QUESTIONS AND COMPLAINTS

If you want more information about our privacy practices or have questions or concerns, please contact us.

If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information or in response to a request you made to amend or restrict the use of disclosure of your health information or to have us communicate with you by alternative means or locations, you may complain to us using the contact information listed at the end of this Notice.  You may also submit a written complaint to the Office for Civil Rights upon request.

We support your right to the privacy of your health information.  We will not retaliate in any way if you choose to file a complaint with the Privacy officer or with the Office for Civil Rights.

Privacy Officer:  Diana Peca

Telephone:  (949) 650-3350

Address:  447 Old Newport Blvd., Suite 200

                  Newport Beach, CA 92663

 

Office of Civil Rights

U.S. Department of Health and Human Services

50 United Nations Plaza Room 322

San Francisco, CA  94102

Voice (415) 437-8310 

Fax (415) 437-8329

TDD (415) 437-8311

 

USES AND DISCLOSURES OF HEALTH

 

INFORMATION

We use and disclose health information about you for treatment, payment and healthcare operations.  For example:

 

Treatment

We may use or disclose your health information to a physician or other healthcare provider providing treatment to you.

 

Payment

We may use and disclose your health information to obtain payment for services we provide to you.

 

Healthcare Operations

We may use and disclose your health information in connection with our healthcare operations.  Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practioner and provider performance, conduction training programs, accreditation, certification, licensing or credentialing activities.

 

Your Authorization

In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose.  If you give us an authorization, you may revoke it in writing at any time.  Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect.  Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this notice.

 

To Your Family and Friends

We must disclose your health information to you, as described in the Patient Rights Section of this Notice.  We may disclose health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.

 

Persons Involved In Care

We may use or disclose health information to notify, or assist in the notification of (Including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death.  If you are present, then prior to use of disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosure.  In the event of your incapacity or emergency circumstances, we will disclose health information based on determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.

 

Marketing Health-Related Services

We will not use your health information for marketing communications without your written authorization.

 

Required by Law

We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect

 

We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes.  We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.

 

National Security

We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances.  We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities.  We may disclose to correctional institution or law enforcement official having lawful custody or protected health information of inmate or patient under certain circumstances.

 

Appointment Reminders

We may use or disclose your health information to provide you with appointment reminder (such as voicemail messages, postcards or letters).

 

PATIENTS RIGHTS

Access:  You have the right to look at or get copies of your health information, with limited exceptions.  You may request that we provide copies in a format other than photocopies.  We will use the format you request unless we cannot practicably do so.  You may obtain a form to request access by using the contact information listed in this Notice.  We will charge you a reasonable cost based fee for expenses such as copies and staff time.  You may also request access by sending us a letter to the address in this Notice.  If you request copies, we will charge you $15.00 for staff time to locate and copy your health information, and postage if you want the copies mailed to you.  If you request an alternative format, we will charge a cost based fee for providing your health information in that format. If you prefer, we will prepare a summary or an explanation of your health information for a fee.  Contact us using g the information listed in the Notice for a full explanation of our fee structure.

 

Disclosure Accounting:  You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations and certain other activities, for the last 6 years, but nor before April 14, 2003.  If you request this accounting more than once in a 12 month period, we may charge you a reasonable, cost based fee for responding to these additional requests.

 

Restrictions:  You have the right to request that we place additional restrictions on our use of disclosure of your health information.  We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).

 

Alternative Communication:  You have the right to request that we communicate with you about your health information by alternative means, or to alternative locations.  You must make your request in writing.  Your request must specify the alternative means or location, and provide satisfactory explanation how payment will be handled under the alternative means or location you request.

 

Amendment:  You have the right to request that we amend your health information.  Your request must be in writing, and it must explain why the information should be amended.  We may deny your request under certain circumstance.